Business Services: Working in the business Services: industry and workplace Revision Exercises (2022 edition)

For the Business Services 2022 syllabus, commencing in 2022 for Year 11 and 2023 for Year 12/HSC.

This book contains revision exercises for the mandatory focus area: Working in the business services industry and workplace (BSBPEF301, BSBTWK301, BSBXCM301). Suggested answers with marking criteria are included.

Contents

• Glossary of key Terms for the HSC
• Chapter 1: Industry and employment
• Chapter 2: Working in the industry
• Chapter 3: Work goals, tasks and plans
• Chapter 4: Evaluating work performance
• Chapter 5: Working with others
• Chapter 6: Workplace communication
• Chapter 7: Individual differences, diversity and inclusion
• Chapter 8: Assessment tasks to provide evidence of ability and demonstration of knowledge of topic
• Chapter 9: Suggested answers