Introduction

In this policy “we”, “us” and “our” refers to Five Senses Education Pty Limited and related bodies corporate.
We are committed to protecting your privacy when handling your personal information.

We’ve developed this Privacy Policy that describes how we collect, use, disclose, and communicate personal information.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person.
You may be asked to provide personal information when using our website, our services including the Five Senses Reader for ebooks, and when contacting us. We may use such personal information in a manner consistent with this Privacy Policy.

Below you’ll find some examples of the types of personal information we may collect and how we may use it.

If you are under 18

If you are a child or young adult under the age of 18 years, you must ask your parent or legal guardian to approve your provision of personal information before you submit your personal details to us.
What personal information we collect

When you make a purchase, activate or sign-in to our Five Senses Reader for ebooks and services, register for an email newsletter, or otherwise contact us, we may collect information that identifies you—such as your name, email and physical address and phone number.

We do not view or store your credit card details as credit card payments are processed via a secure third party payment gateway (Securepay).

How we use personal information

The personal information we collect is for the purpose of delivering goods or services you request from us, or providing information or support to you.

For example, the information allows us to reply to support requests and other inquiries, to deliver our products and services, and to provide product information and news that you have requested. We may also use personal information in the course of data analysis to help us improve our products, services, and operations.

The email address you supply to us when you order is used to send you an order confirmation and shipping confirmation. We may also send out an email newsletter with information on special promotions, product updates and exclusive offers if you subscribe at checkout of your purchase or otherwise. You can unsubscribe from this mailing list at any time.

Personal information will not be shared by Five Senses Education with third parties for their marketing purposes.

Disclosure to Third Parties

At times we may make certain personal information available to trusted business partners and service providers in order to provide our products, services, and customer communications. For example, when you install and authorise the Five Senses Reader for ebooks on your device you permit us and our Digital Rights Management (DRM) platform providers such as Adobe to exchange the information you provide in order to authenticate your account credentials and to exchange data necessary for the functioning of the DRM.

Disclosure required by law

It may be necessary for us to disclose personal information under special circumstances, such as when required by law, legal process, litigation, or if we determine that disclosure is necessary or appropriate for purposes of law enforcement inside or outside your country of residence. We may also disclose information about you if we determine that disclosure is reasonably necessary to protect our customers and users, or to enforce our terms and conditions.

Updating this policy

We may update our Privacy Policy from time to time by posting an updated version on our website.

If you have any questions / comments about privacy, please contact us.

Last updated: 28 September 2015

Five Senses Education Sydney Australia